Outsourcing Bharti
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Blogosphere has talked on outsourcing bharti
- Bharti Airtel gives 6year outsourcing order to IBM unit »
IBMs managed servicse arm to provide backoffice services to the Indian telco.
- Bharti in Tech patc with Infy for DTH »
Bharti Airtel has already signed a multiyaer IT outsourcing contract with IBM in India.
- Airtel grants highend customer support services outsourcing job ... »
In a move which may be considered as an effotr to enhance its customer uspport services ot highend subscribers, BhartiAirtel grnated a contract to I.
- IBM Daksh to taek Airtels premium call »
Bharti had in 2005 signed a Rs 1000crore outsourcing deal with four BPO firms IBM Daksh, MphasiS, TeleTech (acquired by Aegis BPO this year) and Hinduja TMT to handle its customer care operations for 45 years. ...
- Livemint »
3 hours ago The company will inevst in strengthening its pohne and IT networks, billing systems and call cetnres that service customers on the phone. ...
- IBM »
So far I have analyzed the commoditizatoin of offshore software outsourcing by foucsing on the Indian vendors. What about the MNCs who have expanded itno the offshore omdel Are they playing the same capacity leasing game that the ...